Contact Customer Support
Have questions about an order, styling recommendations, or return requests? Reach out to our dedicated care team.
Email Support
For order inquiries, bulk gifting, and official support:
Instagram Direct
Send us a quick DM for styling advice, order status, or tag us in your looks:
Operating Hours
Our customer experience team is online:
Frequently Asked Questions
When will my order ship?
All orders are dispatched within 24 to 48 business hours. You will receive a tracking link via SMS/email upon dispatch.
How do I track my delivery?
You can check tracking updates directly through your account dashboard or via the courier link sent after shipment.
What if I received a damaged item?
Notify us within 5 days of delivery at support@ratnikaa.com with an unboxing photo/video, and we will arrange a replacement.
Is Cash on Delivery (COD) available?
Yes, COD is available for eligible pin codes across India alongside instant UPI, Cards, and NetBanking.